About ORNATE IT
Software and Telecom, Built in Bangladesh
ORNATE IT is a Dhaka-based technology company. We design, build and operate the billing, telephony and messaging platforms that internet service providers and growing businesses depend on every day — and we support each of them with our own team.
A Product Company With a Service Team's Commitment
ORNATE IT develops its own software rather than reselling someone else's. ISP Cloud Billing, our cloud PBX, the Ornate Connect softphone and our SMS and WhatsApp gateways are designed, coded, hosted and maintained by our in-house team in Dhaka.
Because we own the full stack, we answer for it. Issues are traced to their root cause, improvements follow what our clients actually need, and every service is backed by people who know it from the inside.
- Engineered and hosted in house — no third-party black boxes
- One client panel for billing, invoices and every service
- Direct support from our own team, in Bangla or English
Our Mission
To give businesses in Bangladesh dependable, affordable billing, telephony and messaging systems — delivered and supported by a team that takes full responsibility for them.
Our Vision
To be the technology partner that businesses across Bangladesh trust with their most important day-to-day operations.
What Guides Our Work
Three commitments we hold ourselves to on every project and every support call.
Accountability
We build what we sell and stand behind it. When something needs attention, the team that wrote the software is the team that fixes it.
Reliability
Billing, calls and messages cannot wait. Our platforms are built to stay available through your busiest hours, and we watch them closely so problems are caught early.
Transparency
Clear pricing, written quotations and realistic timelines. Before any work begins, you know what you are paying for and what to expect.
Your Digital Vision,
Our Mission
We turn your plans into systems that work — from the first consultation to deployment, and the support that continues long after.
Platforms in Production Today
Each one is developed, hosted and supported by ORNATE IT.
ISP Cloud Billing
Our flagship platform for internet service providers — MikroTik automation, automatic invoicing, online payment collection and customer SMS alerts.
Cloud PBX
A hosted phone system on our own telephony servers — IVR menus, call queues, office hours, call recording and live call monitoring.
Ornate Connect
Our own softphone for Windows, macOS and Linux — calls, transfers, conferencing, team chat and voicemail in a single app.
Bulk SMS
Masking and non-masking SMS across all Bangladeshi operators, with a campaign panel and a developer API.
WhatsApp Gateway
Notifications, OTPs and customer conversations on WhatsApp, connected to your own software through our API.
Custom Software
Business software designed around your workflow — portals, automation and integrations with the systems you already use.
From First Conversation to Everyday Support
Understand your needs
We start by learning how your business operates, then recommend only what fits — with a live demo and a written quotation.
Set up and deliver
Our engineers configure the platform, move your existing data where needed and train your team, so you are productive from day one.
Operate and support
We keep the service running, release regular improvements and stay one call away by hotline, ticket or live chat.
Let's Talk About Your Business
Visit us at Ornate House, Plot-1181, Nurerchala Main Road, East Baridhara, Vatara, Dhaka-1212 — or call +88 09677-764446