Our own remote support software
ORNATE Remote
Support any computer with an ID and a password — servers in Bangladesh, and nobody gets in without the owner's OK.
Everything remote support needs, in one app
An ID and a password
Open the app and it shows a 9-digit ID and a 4-digit password. The customer sends you both and you are on their computer — nothing to set up.
Nobody without permission
Every time, the customer's screen asks first — who is asking, from which computer. Mouse, files and copy-paste can each be switched on or off.
Several monitors
See each of the customer's monitors on its own, or all of them at once. It opens in a browser too.
Chat and files
Chat inside the session and send files or whole folders — straight between the two computers.
Address book and team
An account keeps your customers' IDs and passwords, and your staff share the same list. Every session is recorded: who, when, which computer.
Always ready
Add your own office computers to the account and reach them in one click, without a password — even when nobody is in front of them.
Start free, move up when you need more
A package switches on as soon as you pay — bKash, Nagad or card.
Loading packages…
Every package uses the same app. Prices are per month; you can also take 3, 6 or 12 months at once.
Three steps to start
1. Download
Download the app and run it — it works without installing. Press Install if you want it in the Start menu.
2. Account
Create a free account, then sign in from Settings → Account in the app. Add your staff from there too.
3. Support
Ask the customer to run the app, take their ID and password and press Connect. Their screen opens as soon as they press Allow.